Privacy Policy
Last updated: February 2025
The Clay Studio ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and booking services.
1. Information We Collect
When you make a booking, we collect the following personal information:
- Full name
- Email address
- Phone number (WhatsApp)
We do not store your payment card details. All payment information is processed securely by our trusted third-party payment processor, PayHere.
2. How We Use Your Information
We use your personal information for the following purposes:
- Processing and confirming your workshop bookings
- Sending booking confirmations and reminders via email
- Contacting you regarding schedule changes or cancellations
- Responding to your inquiries and providing customer support
- Improving our services and website functionality
3. Information Sharing
We do not sell, trade, or transfer your personal information to third parties, except:
- Service providers who assist in our operations (payment processing, email delivery) under strict confidentiality agreements
- When required by law or to protect our legal rights
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.
6. Data Retention
We retain your booking information for up to 2 years for business records and legal compliance. You may request deletion of your personal data at any time by contacting us.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: theclaystudiolk@gmail.com
WhatsApp: +94 71 042 4440